Capgemini understands that business value cannot be achieved through technology alone. It starts with people: experts working together to get to the heart of your individual business objectives and develop the most adapted solutions to fit these requirements. We believe this human-centered approach to technology is what makes the difference for your business. Capgemini works with Attensity in two ways:
Business Process Outsourcing: Capgemini’s Social Media Management offer, provides the insights and strategies to improving customer experience on social media.
Social Insights into Action, a solution developed in partnership with Pegasystems and Attensity, is a truly end-to-end solution that allows you to derive customer insight effectively from unstructured, natural language text, combine insights with structured business information, and respond in near real-time.
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