Attensity360
enables you to rapidly understand and analyze the market buzz found in web communities, blogs, product reviews and social media sites. Uncover customer sentiments and issues around your brand, products, services, your competitors and more. More...
Attensity Service
offers a web-based application, based on an intelligent knowledge base with search capabilities, so customers can effectively self-serve and agents can provide informed and efficient service. More...
Attensity Discover
provides your organization with sophisticated information extraction, advanced classification and enterprise-class search of and access to internal and external data, helping teams to investigate, track and share topics of interest while controlling costs. More...
Services
We can not only help you transform your unstructured data sets into business-value drivers but also make your customer service operations more efficient in the process. More...
Attensity Analyze
allows your organization to glean and analyze your customers’ candid thoughts across channels, delivering the insights you need - sentiment, issues, opportunities - to make smarter decisions and deliver better products and services. More...
Attensity Respond
automatically classifies and routes up to 100% of all communications, across channels, and provides an application for agents to engage with customers enabling you deliver a superior customer experience while achieving productivity gains in your contact center. More...
Attensity Intelligence
provides the capability to automate the extraction of events and relationships from text. The result is dramatically faster and more comprehensive detection of trends, anomalies, patterns and linkages, and more time for analysts to respond to them. More...
