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Attensity for Marketers
Marketing executives recognize that customer conversations with and about your company are multiplying as consumers use mobile devices and social networking to share opinions, recommend products and services, and express sentiment about their favorite, and not so favorite, brands. Buried in the millions of reviews, comments, emails, surveys and tweets generated every day is a wealth of customer intelligence that can be mined and used to improve the customer experience with your brand.
That’s why industry leaders like Charles Schwab, Citigroup, HP, JetBlue, Lloyd’s Banking Group, Siemens, Starwood Resorts, Travelocity and Whirlpool use Attensity’s world-class text analytics platform to drive their marketing initiatives.
Using Attensity’s integrated suite of social analytics and engagement solutions, these innovative marketers can:
Attensity delivers an integrated set of applications that allow marketing leaders to listen, analyze, relate and act on customer conversations, no matter where they take place – internally in CRM notes, emails and customer surveys, or externally on blogs, review sites or social media networks.
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