Retail Banking Solution

Attensity for retail banking and financial services leaders

Retail banking is undergoing enormous transformation as market consolidation and the increasing use of technology extends the reach of banks from local to national and global markets. As more banking services move online, location is no longer the advantage it once was, and banks are looking for new ways to attract and retain customers.

That’s why financial industry leaders like Citigroup, Charles Schwab, Lloyds Banking Group and Royal Bank of Canada (RBC) use Attensity’s social analytics and engagement solutions to measure and plan for social media outreach, spot at-risk customers, feed predictive models, and quickly respond to customer requests and service requirements.

Using Attensity’s integrated suite of customer analytics and engagement solutions, financial leaders can:

• Analyze customer sentiment around brands, offerings, services and more
• Measure the launch of new products and services, such as new account types, credit cards and more
• Detect early warning of potential issues before they become problems
• Identify intent to purchase new products and services and reach out
• Engage customers on any social network from a single user interface
• Route and respond to customer requests for help with proactive service

Attensity’s Retail Banking Industry solution includes over 100 out of the box reports, dashboards and prebuilt analytics designed to get you  up and running quickly. Developed through extensive work with industry leaders in the wireless and telecom markets, the Attensity solution saves you time and money by reducing upfront effort and gives you access to proven best practices tested in some of the world’s most demanding banking environments.

To schedule a personalized tour of Attensity’s Retail Banking Industry Solution, email sales@attensity.com today.