Hospitality & Travel

Attensity for leading hotel brands and travel providers

Achieving a superior guest experience is very important for hospitality and travel providers. Closely listening to your guests’ preferences and making sure their needs are met are  important ways to create loyal, repeat customers.

That’s why hospitality and travel industry leaders like Delta, Jet Blue, Starwood Hotels & Resorts, Travelocity and Travelodge use Attensity’s world-class text analytics platform to drive their customer experience management initiatives.

Using Attensity’s integrated suite of customer analytics and engagement solutions, hospitality and travel leaders can:

• Analyze customer sentiment around brands, properties, fares, services and more
• Measure the launch success of new offerings to accurately forecast demand
• Detect early warning of potential issues before they become problems
• Identify and act on customer churn
• Respond to customer requests for help with proactive service

Attensity’s Hospitality and Travel Industry solution includes over 100 out of the box reports, dashboards and prebuilt analytics designed to get property managers and travel service providers up and running quickly. Developed through extensive work with industry leaders in the hospitality and travel markets, the Attensity solution saves you time and money by reducing upfront effort and gives you access to proven best practices tested in some of the world’s most demanding business environments.

To schedule a personalized tour of Attensity’s Hospitality and Travel Industry Solution, email sales@attensity.com today.