Product Manager – Content Acquisition

Location:

Palo Alto, CA or Salt Lake City, UT

We’re looking for a dynamic Content Product Manager who will be in charge of all of our content acquisition activities across our suite of enterprise applications.

You’ll own and drive our content acquisition strategy, evaluate and negotiate licensing deals with content providers and aggregators, prioritize and manage the development of content connectors, develop pricing models for premium content, and manage our in-house and outsourced content acquisition teams.

Requirements of the Position

• Definition of Product(s) via thorough understanding of the business opportunity and clear, concise and thorough articulation of the product requirements that enable a competitive and profitable market opportunity
• Ensure product definition and product life-cycle roadmap support the business drivers (i.e., revenue, audience, cost savings, strategic value)
• Identification, evaluation, recommendation and implementation of content sources used for Content aggregation, selection and management of aggregated and other content
• Product Evolution – Create product road-map based upon aggregation of stakeholder needs and market/trend analysis.  This would include working in close collaboration with other internal stakeholders and evaluating other products considered best-in-class category and understanding trends in how they influence the value of the site.  Including content, features/functions, social media, traffic generation etc.
• Product Performance Ownership – Understand, evaluate and proactively pursue opportunities to improve product performance
• Create concise product documents including, PRDx, PRD, P&L, business cases to justify (ROI) investments and provide insight into making tradeoff decisions
• Identify, evaluate and work collaboratively with vendors/partners ensuring optimal delivery and service levels are achieved
• Foster effective team work by proactively sharing information and working collaboratively with internal stakeholders including:  project management, development, sales, and finance timely delivery of opportunities from idea through to revenue recognition
• Quantify, track and regularly reporting on KPI metrics to goal(s)

Qualifications

• A minimum three to five years experience in a creation of digital media products
• Minimum three years within some combination of the following: content aggregation, web publishing or social media product management
• Proven ability to think strategically about market needs, business impact, and product design
• Strong contract negotiation skills with both aggregators and primary providers
• Experience with web crawling, RSS, and other content acquisition tools a plus
• Excellent communication skills
•  Strong written and verbal skills
• Self starter with ability to work independently and take initiative

Education

• Bachelor’s degree in marketing or equivalent experience

Support Engineer (Level I)

Location:

Palo Alto, CA

This role is responsible for providing real-time technical support to customers, partners and internal personnel relating to Attensity products and services.

Requirements of the Position

• Provide diagnostic support via web, email and telephone to Attensity customers, partners and internal personnel for Attensity enterprise Unstructured Data Management products
• Coordinate with product development and account management to address escalated customer concerns
• Provide product feedback to Attensity Product Management
• Document and manage reported technical support issues in CRM system
• Manage customer communication, assuring timely status updates and issue resolution
• Develop and document enterprise knowledge in the form of case notes, technical articles, and best practices
• Responsible for distribution of software and licensing to Attensity customers, partners and internal personnel

Qualifications

• Excellent written, verbal and telephone communication skills are essential
• Highly organized, detail-oriented, motivated self starter; able to work independently
• Experience working directly with enterprise level customers in a high-tech, service-related role
• Working knowledge of Windows operating systems required
• Working knowledge of UNIX or Linux desired
• Relational Database (Oracle, MS SQL Server, MySQL) experience desired
• Experience with ETL tools, SQL, Java, Tomcat, PERL and RegEx desired
• Experience in business intelligence, eService and/or text analytics preferred

Education

• BS/BA degree or equivalent experience; CS or EE degree a plus

Account Executive (Enterprise Software)

Location:

Los Angeles, Atlanta, Dallas, Denver or Minneapolis

Qualified Candidate will possess the follow experience:

• 5+ years selling complex enterprise solutions to the executive level in Fortune 500 organizations.

• Accurately forecast opportunities as they move along in the sales cycle
• Industry experience in one of the following verticals preferred:
  • Retail Banking
  • Hospitality
  • Manufacturing of technology products
  • Telecommunications
  • Insurance
  • Retail
• Travel Required

Successful Candidates will be able to demonstrate:

• Consistent attainment of quotas
• Technical aptitude
• Solution Selling behaviors
• Ability to build rapport with customers
• Self-motivated work style; competitive drive
• Assertive approach in managing prospect conversations
• Ability to make decisions based on practical, timely solutions
• Attainment of goals working through and with people

Education:

• 4 year BA/BS degree is preferred

Technical Consultant

Location:

Salt Lake City, UT

Requirements of the Position:

• Strong written and verbal English skills
• Responsibility for ETL creation (design, scripting, databases, extractions) for new Attensity implementations.
• ETL can be defined as having sufficient technical skills to take source data, manipulate the data according to specific guidelines via scripting/SQL/ETL tools into a new format/location.
• Co-ordinate the setup of Attensity software installations and upgrades at customer sites.
• RDBMS management and configuration experience.
• Experience in one of the following DB technologies is required (Oracle 10g+, MS SQL Server 2005+, Teradata v2 R6.1+ MySQL 5+, Vertica 4+)
• Web Server management & configuration (Tomcat, IIS, J2EE servers) & web browsers
• Proactively debug and resolve any issues relating to assigned customer implementations. Issues could be related to, but not limited to, data corruption, systems scheduling, ETL workflows, application software administration and recurring data load failure due to load code or data format changes

Skills:

• Experience in one of the following DB technologies is required (Oracle 10g+, MS SQL Server 2005+, Teradata v2 R6.1+ MySQL 5+, Vertica 4+)
• Demonstrable proficiency in administering Java Application Server based applications in a third party hosted environment
• Expertise in ETL tools. ETL can be defined as having sufficient technical skills to take source data, manipulate the data according to specific guidelines via scripting/SQL/ETL tools into a new format/location. Having experience with off the shelf ETL tools (Informatica, SSIS, Pentaho, etc.) or any of the following technologies are strong pluses; SQL, Java, PERL, Regular Expressions, Batch, Shell, etc. and being able to debug issues related to the ETL process. Resolution will require actual coding with these technologies.
• Ability to communicate with Attensity business as well as technical customers to understand and resolve their issues
• Highly organized and motivated
• Some travel required

Pluses:

• Business Intelligence application setup and configuration (Business Objects, Cognos, Microstrategy, Oracle)
• Basic knowledge of C++
• Customer Service experience
• Computational Linguistics experience

Education:

• BS degree in EE or CS or equivalent work experience required

Sales Engineer

Location:

Western US

Requirements of the Position

• Partner with Account Executive to devise strategy to drive license, maintenance, and services revenue in the customer and prospect base
• Responsible for leading and closing the technical sale
  
  
  
  • Fully comprehend and understand the customer’s business plan
  • Work collaboratively with the Account Executive to lead the development of the technical sales strategy
  • Formulate and influence Attensity’s text analytics vision through consultative discussion with the customer team. Candidate will be a reliable and dependable “trusted advisor” among customers.
  • Understand strengths, weaknesses and tactics of competitive offerings
  • Define and influence the creation of clear “proof-of-concept,” success criteria.
  • Create compelling proof-of-concept solution using Attensity and supporting technology to deliver strong final presentation to a mixed audience
  • Create hardware sizing estimate and configuration for customer
  • Present the high-level implementation process
• Manage the technical relationship with customer throughout customer lifetime
  
  
  • Technical issue resolution
  • Identification of Attensity threats and collaborative creation of threat mitigation plan
• Provide Attensity product feedback to Attensity Product Management
• Provide competitive feedback to Attensity Product Management

Qualifications

• Travel on demand, approximately 25% but variable
• Always prepared
• Competitive and positive attitude
• Works well in fast paced team environment
• Ability to make quick decisions with imperfect information
• Ability to find creative solutions around obstacles
• Self directing

Skills

• 5+ years sales engineering experience selling to both business and IT.
• Expert in Solution Selling
• Expert understanding of Business Intelligence end-to-end architecture and support infrastructure
  
  
  • ETL methods and tools
  • Data warehouse development and integration process
  • Features of Business intelligence tools
  • Map customer team to reporting style
  • BI support structure within customer environment
• Ability to present Logical and Physical models
• Expert understanding of enterprise architecture
• Experience With:
  
  
  • SQL
  • Problem resolution with Java applications using Tomcat application server
  • MySQL or Microsoft SQL Server
  • Regular Expressions preferred
  • Microsoft Windows Server and/or Linux
  • Microsoft Powerpoint, Excel
  • Business Objects
• Excellent presentation, interpersonal and communication skills to both IT and business audience
• Prior statement of work drafting experience preferred
• Prior text analytics experience preferred
• Linguistics experience a plus

Education

• Bachelors Degree or higher

Knowledge Engineer

Location:

Salt Lake City, UT

Description:

• Work closely with Attensity Business Analysts and customers to identify and map business processes to Knowledge Engineering and Text Aggregation rules
• Use internal tools to build and maintain a linguistic knowledge base, which can be used to perform linguistic extractions
• Create and maintain lists of objects, including; dictionaries, entity rules, typos and phrases
• Develop text analysis expertise and contribute to Attensity’s Center of Excellent (COE)
• Leverage expertise to provide consultation and best practice advise
• Assist in the development of best practices and tool kits

Qualifications:

• Successful candidates will possess significant knowledge of the workings of the English language, including grammar, parts of speech, morphology, syntax and semantics.

• Linguistics training (minimum 1 year in syntax and semantics) preferred.

Skills:

• Excellent communication skills, both verbal and written
• Advanced Microsoft Excel knowledge
• Highly organized and motivated

Pluses:

• Computational Linguistics experience
• Experience developing ontologies or information hierarchies

Education:

• BA degree in Linguistics, English, or Computational Linguistics, or a BS degree in Computer Science with experience in NLP, computational linguistics, ESL, or foreign languages.

To apply for this position please email your resume to careers@attensity.com.

Business Analyst

Location:

Palo Alto, CA or Salt Lake City, UT

Requirements of the Position

• Manage implementation and provide  lifecycle support  working with enterprise customers to analyze reporting requirements, documenting requirements in formal specifications, analyzing and classifying  data extracts, conduct client knowledge transfer sessions,  developing client reports and creating workflows
• Work closely with the customer to identify and map business processes to Knowledge Engineering and Text Aggregation rules (experience with developing ontologies a big plus)
• Work closely with the customer to develop strategies
• Analyze and diagnose key decision support needs of customers and then develop and implement business reports and data hierarchies using Attensity text analytics technology
• Develop text analysis and media monitoring expertise and contribute to Attensity’s Center of Excellent (COE)
• Leverage expertise to provide consultation and best practice advise
• Assist in the development of best practices and tool kits
•  Travel Required
• Industry experience in
  1. Retail, Travel & Transportation
  2. Finance, Insurance & Healthcare,
  3. Communication Media Entertainment Hospitality
  4. Manufacturing & Energy
  5. Technology
  6. Telecommunications
  7. Market Research

Qualifications

• Strong business analysis skills required
• experience with Business Intelligence tools, Business Objects preferred
• Excellent problem solving, decision-making, and analytical skills
• Excellent interpersonal, verbal and written communication skills

Skills

• BI report design and development within Microstrategy, Business Objects or Cognos (in order of priority)
• Ability to assess client business challenges and deliver high quality solutions using Attensity technology and services
• Excellent communication skills, both verbal and written
• Highly organized and motivated
• Ability to lead internal and external project teams in order to meet analysis objectives
• Experience creating social media analysis strategies and providing social media best practice advice

Pluses

• Management consulting / IT consulting experience
• Computational Linguistics experience
• Experience developing ontologies or information hierarchies

Education:

BS degree in MIS or Business Management, MBA with MIS or Management concentration preferred but not required.

To apply please email careers@attensity.com.