Attensity Customer Experience Management

Attensity delivers an integrated suite of Customer Experience Management applications to meet the demands of a new breed of empowered consumers.  

Attensity’s solutions are powered by semantic technologies that allow organizations to Listen to and Analyze multi-channel customer conversations, to Relate insights back to the business and to Act on multi-channel customer conversations.

With Attensity Enterprises get a 360 degree of the customer and turn insights into action - optimizing service and creating strong customer loyalty.

 


Learn more about Attensity

Attensity is committed to customer success, leveraging over ten years of experience in semantic analysis to deliver easy-to-use business applications for customer retention, service, and understanding, allowing business leaders, customer support personnel and customers to get relevant and actionable answers fast. 

Attensity provides a complete social CRM platform, encompassing social media listening, voice of the customer analysis, customer engagement, and self-service/agent service applications.
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News

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July 09, 2010

The Netherlands Grabs 53% Positive Sentiment in World Cup Social Media Conversations

Attensity Analysis of Social Media Indicates Holland Is Sentimental Favorite to Win

July 09, 2010

Thieme launches market introduction of RadBase with the help of Attensity products

The Thieme Publishing Group is one of the biggest media companies in the field of professional...

July 09, 2010

Call Centre & Customer Management Expo

Visit us at the Call Centre & Customer Management Expo!

Events

Learn more

This is a selection of our current events:

Senior Executive Breakfast Briefings

TWTRCON