About Us
Attensity delivers the power of sophisticated data and semantic analytics in the form of easy-to-use business applications, allowing business leaders, customer support personnel and customers to get relevant and actionable answers fast. Attensity applications use analytic engines to access both structured and unstructured data from various sources, find relevant and accurate information in response to queries and present the resulting insights in a way that supports accurate and timely decision-making.
Attensity has created a suite of commercial applications that draw upon the broadest spectrum of natural language processing technology and Web 3.0 semantic technologies. Specifically designed to meet the needs of end users, Attensity business applications inform your business processes through the unparalleled accuracy of our analytic engines and the intuitive presentation of resulting information in context to your business processes.
“This is a significant move within the content technologies industry,” said Sue Feldman, research vice president for search and discovery technologies at IDC.
“The next sea change in computing will come from combining information
access with workflow, information management, and better interaction
design. In providing more comprehensive business applications for
unstructured data, Attensity Group recognizes companies’ increasing
need for insight into customer feedback and interaction, as well as the
ability to simply access relevant content and data."
Attensity was formed through the combination of award-winning business intelligence and information management leaders - together we are Attensity Group. Attensity’s legacy in the intelligence community and more than 10 years of development have resulted in a wide adoption of our solutions in the Global 2000 and government communities.
Attensity applications can help you quickly and accurately resolve customer support issues by sending the right information to customers automatically, allowing them to use self service to find their own answers, and by giving customer support representatives guided escalation paths and accurate information. The results are increased customer satisfaction and loyalty, higher call resolution rates and lower overall support costs.
There are strategic and preemptive benefits as well. Attensity solutions allow you to see potential problems before they become big problems and to access information from any source and in any language to enable more accurate research and analysis. They can also help you with compliance and governance efforts, helping to ensure that accurate, legally acceptable information is shared.
Attensity solutions increase customer satisfaction and retention, improve the efficiency and accuracy of research and deliver powerful insights about how your business is operating and where it should go in the future.
To learn more about our products, services, customers, and successes, we invite you to explore our website or call us at 1-800-721-0560.
“The coming together of Attensity Group will fortify our existing partnership with Attensity Corporation,” said Pamela Fredette, chairman and chief executive officer of enherent. “Attensity Group’s complete product portfolio will further complement enherent’s offerings, together allowing us to provide more effective management of brand reputation and the harnessing of new and innovative ideas. We look forward to working with Attensity Group to further build our relationship and continue to improve our offerings to joint-customers.”