Date
Press Coverage
March 3, 2010
Homeland Security News : Attensity shows data analyzer based on the company's broader approach to unstructured data analysis
March 1, 2010
Managing Automation: New Software Mines the Voice of the Customer
February 11, 2010
Information Week : TechWeb's Intelligent Enterprise Announces 2010 Editors' Choice Winners Showing Exceptional Vision, Innovation and Leadership
February 9, 2010
Customer Think : The Apple iPad: Do People Like It? Will People Buy It?
February 4, 2010
Marketing Profs : Twitter Reveals iPad Sentiment
February 1, 2010
KM World : Unquestionable Semantics
January 30, 2010
Information Week : How Text Analytics Drive Customer Insight
January 26, 2010
Information Week : Text Analytics - Driving Deep Insight, One Customer At A Time (need to register to see the detailed article)
January 26, 2010
B-eye Network : Attensity Group Discovers Deep Insights from the Voice of the Customer
January 22, 2010
B@BMagazine : Attensity Announces Mobile Text Analysis Feature
January 21, 2010
Beyond Search : Attensity Goes For Mobile
January 7, 2010
Bank Systems & Technology : Twitter Buzz Overwhelmingly Positive for Google's New Phone
January 6, 2010
The Forrester Blog : Conversation as a Complex Event
January 4, 2010
TSIA Ragsdale's Eye On Service : 2009 Remembered: Top Three Customer Service Technology Trends
December 15, 2009
Signal Connections : Government Can Reach for Clouds to Gather Information
December 8, 2009
Semantic Web : Gen Y's Why The Customer Experience Needs Semantic Technology
December 3, 2009
Destination CRM : Customer Service by the People for the People
November 13, 2009
Dashboard Insight : Attensity Group Airline Dashboard
November 12, 2009
CRM BuyerFinding Out What They're Saying About You Is Worth Every Penny
November 9, 2009
BtoB Magazine : Attensity Releases Update of Text Analytics Application
November 4, 2009
B-eye Network : Attensity Analyze for VOC Version 5.2 Provides New Capabilities for Customer Analytics
October 20, 2009
Ventana Research : Attensity Listening to Social Media World
October 12, 2009
Polytiko : President Obama's Peace Prize Viewed Positively by 62% of Twitter Messages
October 12, 2009
Geek.com : 54% of tweets positive to Obama's Nobel Peace Prize
September 30, 2009
KM World : Attensity gets cloudy
September 30, 2009
CBR : Attensity expands semantic analysis application suite - For real-time active monitoring of social media
September 30, 2009
B-eye Network : Attensity Group Announces Attensity Cloud
September 29, 2009
Customer Think : Attensity Group Enhances Social Media Capabilities with Attensity Cloud, to Enable Organizations to Monitor, Analyze and Respond
August 12, 2009
Evidence Soup : Using survey responses as hard evidence: Attensity software analyzes customer feedback
July 2009
Service 2.0 : Die vernetzte Interaktion uber das Internet, Web 2.0, hat auch den Service-Bereich erfasst und beeinflusst die Anforderungen innerhalb der Call Center.
July 27, 2009
Intelligent Enterprise : Attensity Mines Customer Comments
July 22, 2009
KM World : And the survey REALLY said...
July 9, 2009
Focus Blog : Social CRM : not a blanket you buy, but a quilt you stitch together
July 8, 2009
B-eye Network: Attensity Group Announces the Availability of its New, Hosted Survey Advantage Service
June 8, 2009
NPR Perspectives : Leaders and Layoffs
June 4, 2009
SearchCRM.com : Text analytics software, net promoter score helps JetBlue take off with customer service
June 3, 2009
Intelligent Enterprise : JetBlue Structures the Unstructured Customer
June 2, 2009
Insurance & Technology : Attensity Launches Attensity 5
May 17, 2009
Customer Think : Can You Hear Me Now? Top Five Voice of Customer Pitfalls
May 8, 2009
Destination CRM : Attensity Group to Tackle Unstructured Data
May 5, 2009
Ragsdale's Eye On Service : Announcing the Spring 2009 Recognized Innovator Award Winners
April 23, 2009
B-eye Network : Market Outlook for Text Analytics
April 20, 2009
Hurwitz : DATA MAKES THE WORLD GO ‘ROUND
April 20, 2009
DM News : Three data companies merge for global analytics offerings
February 2, 2009
KM World : JetBlue "hears" the voice of the customer
January 12, 2009
1to1 Media : JetBlue Keeps on Top of 50,000 Customer Concerns
December 11, 2008
Sterling Hoffman : CEO Spotlight: Craig D. Norris, Attensity
November 2008
Banking Technology By Tom Groenfeldt: Turning Unstructured Text into Data
October 28, 2008
The New York Times : Attensity Selected to Assist JetBlue Airways in Understanding and Acting on Customer Feedback
October 24, 2008
B-eye Network : David Bean, Cofounder and Chief Technology Officer of Attensity B-eye Network Podcast
September 14, 2008
Beyond Search By Stephen Arnold: Attensity and BzzAgent: What's the Angle?
August 28, 2008
DestinationCRM By Ralph Welborn, Ph.D., author: From Web 2.0 to Market 2.0
August 20, 2008
Beyond Search By Stephen Arnold: Attensity Lassos Brands with BzzAgent Tie Up
August 14, 2008
BizReport By Helen Leggatt: Marketers to get 'unrivaled insights' into WOM
August 4, 2008
BeyeNETWORK : 8 CRM Uses for Text Analytics
July/August 2008
1to1 Magazine : Voice of the Customer 2.0
June 9, 2008
KM World : Blogosphere Analysis
June 5, 2008
Beyond Search : Attensity: Packaging Text Processing for Higher Value Applications
June 3, 2008
Insurance & Technology : Attensity Enables Tracking of Online Customer Exchanges
June 2, 2008
DestinationCRM : Roar of the Market: New "Market Voice" Solution solution strives to harvest customer insight from both direct and indirect channels
June 2, 2008
Wall Street & Technology : Software Scans Web for Customer Feedback: Market Voice searches blogs and chat rooms for customer comments
Smart (enough) Systems Blog : Searching Structured Data and the Finding the Voice of the Customer
May 19, 2008
TechNewsWorld.com : Breakthrough in Analytics, Part 1
April 29, 2008
Marketing Profs : How to Hear the Voice of Your Customers: Hone First-Person Intelligence From All Forms of Feedback
March 18, 2008
DM Review Special Report : First-Person Intelligence
March 18, 2008
CRM MagazineTravelocity's New Traveling Companion
March 2008
Database Trends and Applications : Is BI for the Masses Finally Arriving?
February 27, 2008
Intelligent Enterprise : Attensity Launches Software-As-A-Service Text Analysis Of Customer Feedback
February 26, 2008
Destination CRM : Mining for the Gold Within Text
February 26, 2008
Hurwitz & Associates : Hear My Voice!
January 28, 2008
The Wall Street Journal : So Many, Many Words (login required)
January 3, 2008
Intelligent Enterprise : Intelligent Enterprise Names Attensity as The Editor's Choice
December 2007
Insurance Networking : Text Analytics Provides Insight into the Business
November 14, 2007
Computerworld Business Intelligence : Travelocity.com dives into text analytics to boost customer service
November 1, 2007
KMWorld: Text Analytics: on the trail of business intelligence
October 24, 2007
Bloomberg : CIA Stealth Venture Fund Focuses on Spy Gadgets Even 'Q' Adores
September 06, 2007
Insurance and Technology : Data Mining Improves Fraud Mitigation Efforts
June 11, 2007
CRM TodayAttensity 'Voice of the Customer' Software Enables Enterprises to Extract and Act on Critical Data in Freeform Customer Feedback
April 30, 2007
Government Computer News : Search and Enjoy
KM World: Connectors, mavens and salesmen - Human networks and relationships in KM
April 5, 2007
Forbes.com : Structuring Unstructured Data
March 1, 2007
InfoWorld: Preview : Attensity 4.1's Industrial-Strength Text Mining
March 2007
Teradata Magazine Online : Uncover buried treasures
Jan/February 2007
IEEE Computer Society / IT Pro : Press Archive
