Learn How Whirlpool is Increasing Customer Loyalty.
Sign up for our Voice of the Customer/Market Voice for Retail and CPG Webinar
Improving retail customer satisfaction by rapidly understanding and acting on issues that impact customer monetization -- their commitment, advocacy and satisfaction -- has never been more important.
In fact, according to Internet Retailer, "a single point increase in satisfaction score for the Top 100 online retailers measured in the last two years predicted an increase of $112 million in online sales on average."
Whether you have an online channel, brick and mortar or both, this webinar is invaluable for retailers and CPG manufacturers.
- Hear from Whirlpool on how they are leveraging internal and external customer feedback in tough economic times to improve quality, drive increased customer satisfaction and retention, and gain competitive insight.
- Learn how Attensity Voice of the Customer captures, analyzes, and delivers actionable insights from unstructured customer insight. Easy to understand, drill down management reports provide a window into all customer comments and feedbacks so you can both prioritize, optimize and proactively respond to real customer issues that impact brand equity, as well as create a network of customer advocates or detractors.
- Experience how Attensity Market Voice analyzes the market buzz around your products found in web community and discussion forums, online product review and countless social media sites.
- Be one of the first to see an exciting new solution from Attensity designed specifically for the retail market – one which can help you jump start your voice of the customer efforts faster than ever before.
This webinar will be held on Thursday, June 18th, at 12noon Eastern Daylight Time. Sign up below, or if you’re unable to join us, but would like more information, please contact us.