Increase the effectiveness of your social marketing strategies:
- Inform your marketing campaigns with social intelligence.
- Track social sentiment across brands and competitors.
- Identify and engage key brand influencers.
- Measure new product launch success.
Integrate social media into your customer service processes:
- Quickly spot potential product and service issues.
- Get to the root cause behind the sentiment.
- Queue and route social comments to different agents.
- Identify opportunities to reduce churn and build loyalty.
Reduce costs with a single platform for social analytics and engagement:
- Unify multiple social and voice of customer deployments.
- Ensure scalability and process customer conversations at massive scale.
- Integrate social analytics with internal CRM, ERP, BI and other systems.
- Get a reliable, scalable platform proven with the world’s leading brands.
Attensity is the leading provider of social analytics and engagement solutions.
Command Center Video