Increase the effectiveness of your social marketing strategies:
- Inform your marketing campaigns with social intelligence.
- Track social sentiment across brands and competitors.
- Identify and engage key brand influencers.
- Measure new product launch success.
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Integrate social media into your customer service processes:
- Quickly spot potential product and service issues.
- Get to the root cause behind the sentiment.
- Queue and route social comments to different agents.
- Identify opportunities to reduce churn and build loyalty.
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Reduce costs with a single platform for social analytics and engagement:
- Unify multiple social and voice of customer deployments.
- Ensure scalability and process customer conversations at massive scale.
- Integrate social analytics with internal CRM, ERP, BI and other systems.
- Get a reliable, scalable platform proven with the world’s leading brands.
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About Attensity
Attensity is the leading provider of social analytics and engagement solutions.
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Featured Story
Attensity Teams with
USA Today and FOX 5
Atlanta to Provide
Social Analytics on
Super Tuesday Primaries
"Attensity is excited to be helping mainstream media organizations like USA Today, Yahoo! and FOX 5 use real-time social analytics to inform their breaking news updates."
– Rebecca MacDonald, VP Marketing, Attensity
13 March 2012 | 12:00 pm
Attensity Introduces Social Analytics Solution for the Insurance Industry
7 March 2012 | 11:36 pm
Attensity Real-Time Social Analytics Featured on FOX 5 Broadcast
- RT @jahubert: Interesting analysis by @rwang0 using data from @attensity to compare sentiment on @united @southwestair @virginamerica ht ... >>
- Thank you @rwang0 for using @attensity Analyze 6.0 to Compare Customer Sentiment: @united @southwestair @virginamerica http://t.co/i0Ojykvq >>
- Our #Timeline user #sentiment research in @BrandChannelHub's analysis of post-IPO Facebook challenges http://t.co/WBkGdB9b #socialytics >>
- Facebook faces questions as IPO looms http://t.co/p3aHUnhb Thanks,@techagony, for covering our research in SF Examiner! >>
- RT @Bob_Thompson: Facebook's #EpicFail -- Lack of TRUST by Users and Investors http://t.co/UYsZ1AG4 > Update: 93% negative sentiment ... >>
