Increase the effectiveness of your social marketing strategies:

  • Inform your marketing campaigns with social intelligence.
  • Track social sentiment across brands and competitors.
  • Identify and engage key brand influencers.
  • Measure new product launch success.

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Success Story

JetBlue Airways


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White Paper

Social Intelligence
Benchmark Report
 

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Integrate social media into your customer service processes:

  • Quickly spot potential product and service issues.
  • Get to the root cause behind the sentiment.
  • Queue and route social comments to different agents.
  • Identify opportunities to reduce churn and build loyalty.

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Success Story

Whirlpool Digital
Detectives

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White Paper

Attensity Respond
Datasheet
 

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Reduce costs with a single platform for social analytics and engagement:

  • Unify multiple social and voice of customer deployments.
  • Ensure scalability and process customer conversations at massive scale.
  • Integrate social analytics with internal CRM, ERP, BI and other systems.
  • Get a reliable, scalable platform proven with the world’s leading brands.

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Success Story

Whirlpool Digital
Detectives

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White Paper

Accuracy Matters


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About Attensity

Attensity is the leading provider of social analytics and engagement solutions.
 

Listen. Analyze. Relate. Act.

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Featured Story

R Ray Wang of Forbes

Using Attensity To
Compare Customer
Sentiment For @united,
@southwestair and
@virginamerica

 

READ IT HERE »

“I flash my Global Services card in a last ditch attempt for empathy. The agent tells me that policy is policy. United can’t check me in as I miss the cut-off. She tells me that I should know better and come to the airport earlier.”
- R “Ray” Wang on Forbes.com excerpt