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Attensity to host live, online discussion probing the transformative power of real-time ‘Voice of the Customer’ listening and sentiment analytics for the enterprise

When: Wednesday, October 23, 2014 at 11am PDT / 2pm EDT

What: Social remains by far the most popular source fueling analytics for real-time, advanced insights into customers’ wants, needs and demands; yet many companies remain stuck in a stagnant cycle of unconscious “buzz monitoring.” By expanding social analytics initiatives to deeply observe, examine and understand the unknown,mission-critical insights customers offer, enterprises can transform the ways that they operate – for the better. Attensity will host an online discussion to discuss this and probe the advanced social analytics needs of the enterprise with the objective of discovering environmental, customer and organizational opportunities that can shape enterprise-wide implementation strategies. The discussion will address the needs of organizations to make sense of the vast amounts of social, web and application data available.

Topics Covered:

  • The driving forces influencing the growth of content and social analytics
  • How real-time NLP analytics can present and answer mission-critical questions the organization may not have asked – or know to ask
  • The benefits of discovering unknown threats as well as opportunities
  • How to analyze customer sentiment to drive critical business decisions

Who Should Attend: CEOs, CMOs, marketing / advertising / public relations (VP, Director, Manager) and IT professionals

Who: Attensity is the leading provider of integrated, real-time solutions that blend multi-channel Voice of the Customer (VoC) analytics for enterprise listening needs. Attensity’s technology is designed to contextualize, organize and surface customer-centric data from deep analysis of social and non-social channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better understand and respond to the needs of their customers. For more information visit: www.attensity.com

Presenter: Alice Goldstein, Senior Manager of Product Marketing, Attensity

Register Online

Media Contact:
Jamie Larson Camargo
Consort Partners for Attensity
Phone: 512.296.9611
Email: attensity@consortpartners.com 

  • Fachmagazin KMWorld zeichnet Attensity Analyse-Lösung der nächsten Generation aus
  • Attensity Q™ bietet Echtzeit-Datenauswertung mit hochentwickelter NLP-Technologie
  • Neue Lösung unterstützt Unternehmen bei der Bereitstellung eines nachhaltig überzeugenden Kundenerlebnisses

Redwood City / Saarbrücken, 17. September 2014 – Das Fachmagazin KMWorld hat Attensity Q™ unter mehr als 650 Lösungen als „KMWorld Trend-Setting Product“ 2014 ausgezeichnet. Attensity Q ist die Analyse-Lösung der nächsten Generation von Attensity (@Attensityeurope), dem führenden Anbieter von Unternehmenslösungen für kontextbezogene Datenanalysen. Erst im Juni hatte Attensity die neue Lösung zur Echtzeit-Datenauswertung mit hochentwickelter NLP-Technologie auf der Corporate Social Media Summit in New York zum ersten Mal der Fachwelt vorgestellt. Unternehmen können mit Hilfe des automatischen Themengenerators mit Zugriff auf die Verarbeitung natürlicher Sprache (NLP = Natural Language Processing) auch bislang unbekannte Themen und Metriken identifizieren. Mit diesen Informationen können sie bedarfs- und marktgerechte Produkte und Services für ein nachhaltig überzeugendes Kundenerlebnis entwickeln und sich den entscheidenden Wettbewerbsvorsprung sichern. „Attensity Q ist von der Jury ausgewählt worden, weil es eine sehr durchdachte Innovation mit logischem Aufbau für einen der wichtigsten Kundenkreise überhaupt ist: den Verbraucher“, begründet Hugh McKellar, Chefredakteur von KMWorld, die Wahl von Attensity.

Die Auszeichnung für Trend-Setter im Knowledge Management

Die Auszeichnung vergibt eine Experten-Jury aus Journalisten, Analysten, Systemintegratoren, Anbietern, Managern und Anwendern. KMWorld, der führende Informationsanbieter in den USA für den Markt der Knowledge Management-Systeme, identifiziert bereits seit zwölf Jahren Software-Lösungen, die im Markt zentrale Trends setzen. Die prämierten Lösungen zeichnen sich durch ihre Vorteile bei der Erschließung neuer Märkte sowie ihrer Benutzerfreundlichkeit, Flexibilität, Implementierungsgeschwindigkeit und Betriebskosten aus. Die Lösungen von Attensity sind in den vergangenen Jahren bereits acht Mal als „KMWorld Trend-Setting Product“ ausgezeichnet worden und ein Mal als „KMWorld Trend-Setting Product of the Year for VOC”. Attensity erhielt darüber hinaus 2013 zum zehnten Mal von KMWorld die Auszeichnung „100 Companies That Matter in Knowledge Management“, die für hervorragende Wissensmanagement-Lösungen vergeben wird.

Palo Alto Award für Softwareentwicklung

Attensity ist zudem mit dem „Best of Palo Alto Award“ 2014 in der Kategorie Computer Software-Entwicklung ausgezeichnet worden. The Palo Alto Award Program identifiziert jedes Jahr in Palo Alto ansässige Unternehmen, die sich insbesondere durch eine außerordentlich hohe Kundenservice-Orientierung auszeichnen.

„Die Dynamik und Entwicklungen, an denen Attensity in den vergangenen Jahren Anteil hatte, sind immens. Wir sind sehr geehrt, dass unsere harte Arbeit und unser Erfolg mit diesen beiden Auszeichnungen honoriert werden“, sagt Howard Lau, Chairman und CEO von Attensity.

Über Attensity

Attensity mit Sitz in Redwood City, Kalifornien, ist ein führender Anbieter von Unternehmenslösungen für kontextbezogene Datenanalysen. Der Softwareanbieter für Customer Engagement und Social Analytics zählt einige der weltweit größten 1000 Unternehmen zu seinen Kunden. Attensity ist Pionier für die Verarbeitung natürlicher Sprache und Sentiment-Analyse. Mit dem Einsatz der integrierten Attensity-Lösungen können Konzerne enorme Mengen strukturierter und unstrukturierter Daten interpretieren und sie „verstehen“. Unternehmen können so ihren Kundenservice verbessern sowie geschäftsrelevante Informationen aus internen Datenquellen sowie Millionen Unterhaltungen im Social Web extrahieren und analysieren. Damit werden Unternehmen befähigt, das Kundenerlebnis zu verbessern, den Markenwert zu steuern, Umsätze zu steigern, Geschäftsrisiken zu minimieren und ihre Geschäftsstrategie zu prägen.

Zu den namhaften Kunden der Attensity Europe GmbH mit Sitz in Saarbrücken zählen unter anderem die Deutsche Telekom AG, Deutsche Postbank AG, Medion AG, Tchibo GmbH, Cosmos Versicherung AG und PayPal.

 

www.attensity.com
www.attensity.de
blog.attensity.com
@Attensity
@Attensityeurope
facebook.com/Attensity

Pressekontakt:

Rita Syre
BSK Becker+Schreiner Kommunikation GmbH
Tel.: +49 (0) 2154 8122-25
attensity@kommunikation-bsk.de

REDWOOD CITY, CA and New York, NY – SEPTEMBER 18, 2014 – Angela Ausman, Head of Marketing for corporate insights solution provider Attensity, will be a featured speaker at the upcoming Digital Customer Experience Strategies Summit on September 25, 2014 in New York City. Digital Customer Experience Strategies Summit is the first event of its kind, dedicated to bringing together thought leaders on the subject of digital customer experiences to share best practices on journey mapping, multi-channel strategies, customer engagement, content marketing and transformative data.

Ms. Ausman will present “Leveraging Customer Voices to Build Products and Services that Enhance the Customer Journey” as part of the Social and Data Analytics Track on Thursday, September 25, 2014 at 11:15am EST.

“We are excited to share best practices and insights on how brands can listen, analyze and relate to the context of consumer conversations in order to better understand the immediate needs of their customers,” says Ausman. “Cultivating a deep understanding of those dialogs is key to getting a 360-degree view of the customer.”

Attensity’s milestones in collecting and analyzing customer information come from the culmination of more than ten years of research in the areas of search; many patents in natural language processing (NLP); machine learning; artificial intelligence; and semantics. Top brands use Attensity’s competitive analysis, crisis management and product launch solutions across customer service, PR, marketing, IT, market research and competitive intelligence.

For more information on Digital Customer Experience, September 24-25, 2014 in New York City, visit: http://www.digitalcustomerexp.com.

About Attensity
Attensity is a leading provider of corporate insight solutions based on proprietary data contextualization for Global 1000 companies. As a pioneer in natural language processing and sentiment analysis, Attensity’s solutions identify relevant and accurate information from multi-channel data sources using highly sophisticated and patented semantic technologies, analytics and context based discovery. Using Attensity’s integrated solutions, enterprise companies can interpret and “understand” massive amounts of structured and unstructured data from many different sources, thereby helping to improve the customer experience, manage brand equity, enhance revenue, mitigate business risk, and help inform business strategies. Visit www.attensity.com. Follow the company at blog.attensity.com, @Attensity and facebook.com/attensity.

Redwood City, CA – September 4, 2014 – Attensity (@Attensity), the leading provider of corporate insight solutions based on natural language processing, today announced the company has expanded its award portfolio with two new additions. KMWorld (www.kmworld.com), which serves the knowledge, content and document management markets, selected Attensity Q™ – Attensity’s latest real-time streaming analytics solution – as a KMWorld 2014 Trend-Setting Product. Attensity was also honored with a 2014 Best of Palo Alto Award.

KMWorld 2014 Trend-Setting Product

Attensity’s newest product, Attensity Q, has been named a KMWorld 2014 Trend-Setting Product and will be featured in the publication’s September 2014 issue. In its 12th year, the KMWorld Trend-Setting Product program recognizes tools offering market-opening benefits to organizations, specifically those excelling in usability, flexibility, adoption rates and total cost of ownership. Attensity Q, a key building block within the Attensity family of products, meets these criteria by providing a self-service topic creator with accessible Natural Language Processing (NLP) tools that enables the discovery of unknown business themes and business metrics by marketing, sales and customer-experience driven professionals.

Hugh McKellar, editor in chief of KMWorld stated that “Attensity Q was selected by the panel because it demonstrates thoughtful, well-reasoned innovation and execution for the most important constituency of them all: the customer.”

The Trend-Setting Product awards began in 2003. More than 650 offerings from vendors were assessed by the judging panel, which consists of editorial colleagues, analysts, system integrators, vendors themselves, line-of-business managers and users. All products selected demonstrate clearly identifiable technology breakthroughs that serve the vendors’ full spectrum of constituencies, especially their customers.

2014 Best of Palo Alto Award

The Palo Alto Award Program selected Attensity Corporation for a 2014 Best of Palo Alto Award in the Computer Software Development category. Each year, the Palo Alto Award Program identifies local companies that have achieved exceptional marketing success in their local community and business category that enhance the positive image of small business through service to customers and the community. Winners are determined based on the information gathered both internally by the Palo Alto Award Program and data provided by third parties.

“The momentum and advancements that Attensity has been a part of over the past few years have been immense, and we are honored that the Attensity team has been recognized for their hard work and efforts with these two awards,” said Howard Lau, CEO of Attensity.

 

About Attensity

Attensity is a leading provider of corporate insight solutions based on proprietary data contextualization for Global 1000 companies. As a pioneer in natural language processing and sentiment analysis, Attensity’s solutions identify relevant and accurate information from multi-channel data sources using highly sophisticated and patented semantic technologies, analytics and context based discovery. Using Attensity’s integrated solutions, enterprise companies can interpret and “understand” massive amounts of structured and unstructured data from many different sources, thereby helping to improve the customer experience, manage brand equity, enhance revenue, mitigate business risk, and help inform business strategies. Visit www.attensity.com.  Follow the company at blog.attensity.com, @Attensity, and facebook.com/Attensity 

About Palo Alto Award Program

The Palo Alto Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Palo Alto area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Palo Alto Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

About KMWorld
KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 40,000 subscribers about the components and processes – and subsequent success stories – that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)

 

Contacts for Attensity

Jamie Larson Camargo                Angela Ausman
Consort Partners PR                    Attensity
+1-512-296-9611                      +1-650-433-1701
pr@attensity.com

Attensity to host a live online discussion probing real and immediate advanced analytics needs of the insurance industry in the battle against fraud. The webinar will present strategic solutions to discover and detect threats of fraud from social and non-social channels.

What: Experts estimate that insurance fraud is as high as $5 billion each year. To stay ahead of the game, Insurance companies must be positioned to detect early warnings of fraud to curb financial losses. Attensity will host an online discussion probing real and immediate advanced analytics needs of the insurance industry in the battle against fraud. The webinar will present strategic solutions to discover and detect threats of fraud from social and non-social channels.

Who: Attensity is the leading provider of integrated, real-time solutions that blend multi-channel analytics and social engagement for enterprise listening needs. Attensity’s technology is designed to contextualize, organize, and surface customer-centric data from deep analysis of social and non-social channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better understand and respond to the needs of their customers. For more information visit: http://www.attensity.com

Topics Covered:

  • Emerging trends in the insurance industry – forecasting and future
  • Understanding advanced analytics, unstructured analytics and social monitoring to combat insurance fraud
  • Benefits of a social fraud radar
  • Use cases for fraud detection using advanced analytics and unstructured analytics
  • Recovery opportunities in subrogation
  • How to implement the most effective fraud detection and prevention strategies using advanced analytics software
  • Effective operation and management of an advanced analytics program

Who Should Attend: Insurance professionals, health care investigators, attorneys, paralegals and forensic nurses.

Speakers:

  • James Purchase, VP of Product Management, Attensity
  • Kevin Mulcahy, Head of Business Analytics Solutions, Tata Consultancy Services

When: Thursday, August 21, 2014 at 11am PDT / 2pm EDT

Register Online: http://communications.attensity.com/acton/fs/blocks/showLandingPage/a/10059/p/p-0015/t/page/fm/2

Media Contact:

Jamie Larson Camargo
Consort Partners for Attensity
Phone: 512.296.9611
Email: Jamie@consortpartners.com

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