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15th Annual Award Edition Marks Attensity’s 11th Consecutive Year on List

Redwood City, CA – March 10, 2015 – Attensity, a pioneer in providing solutions to surface business intelligence through real-time discovery, has been selected by KMWorld Magazine, the leading information provider serving the Knowledge Management systems market, as one of the “100 Companies that Matter in Knowledge Management” for 2015, making it the 11th consecutive year that the company has received this prestigious honor.

“To receive this award for more than a decade and to be recognized by the acknowledged publishing leader of our industry is both humbling and gratifying,” said Howard Lau, CEO of Attensity. “It’s a testament to the hard work that Attensity’s team puts in each and every day to provide our customers with the best analytics solutions available on the market today.”

"The criteria for inclusion on the list vary, but each of those listed have things in common. Each has either helped to create a market, redefine it, enhance or extend it," says Hugh McKellar, KMWorld Editor-in-Chief. "They all share a fundamental motivation to innovatively meet and anticipate the widely diverse needs of customers with robust solutions to meet evolving customer requirements challenges."

The announcement was made in KMWorld’s Annual 100 Companies, March issue, on stands March 1, 2015. More information can be found here.

 

 

  • Social Analytics, Textanalyse und Themenidentifizierung in Echtzeit auf Basis von NLP  
  • Einfache Integration in bestehende Unternehmensapplikationen
  • Bislang unerreicht schnelle und präzise Analyse unstrukturierter Daten in hohen Datenvolumina


Redwood City / Saarbrücken, 9. März 2015 – Attensity (@Attensityeurope), führender Lösungsanbieter für Customer Engagement und Business Intelligence durch Dynamic Data Discovery, stellt mit Attensity Semantic Annotation eine neue NLP-Analyse-Engine vor (NLP = Natural Language Processing). Die hochentwickelte Textanalyse-Lösung kann einfach und schnell als Software Development Kit (SDK) in bestehende Unternehmensapplikationen integriert werden. Sie extrahiert automatisch und in Echtzeit relevante Erkenntnisse aus hohen Volumina ganz unterschiedlicher Textquellen. Viele traditionelle Analysetools arbeiten auf Basis von Stichwörtern. Das setzt jedoch voraus, dass bestimmte Begriffe tatsächlich im Text vorkommen. Die Attensity-Technologie dagegen nutzt eine ausgefeilte NLP-Analyse, die Begriffe und Themen in normaler Sprache identifiziert. Damit werden auch bislang unbekannte Themen, Zusammenhänge und deren Kontext in großen Datenmengen sichtbar. Unternehmen erhalten so neue Erkenntnisse zu Trends, Marktchancen und Herausforderungen.

Business Intelligence in Echtzeit
Mit dem Attensity Semantic Annotation SDK ist es einfacher als je zuvor, Daten zu filtern, Textinhalte auszuwerten und Themen zu identifizieren. Die Engine analysiert extrem schnell große Mengen unstrukturierter Daten aus unterschiedlichsten Textquellen und liefert damit sofort unzählige handlungsrelevante Erkenntnisse – deren manuelle Analyse dagegen hunderte, wenn nicht tausende Arbeitsstunden in Anspruch nehmen würde. Mithilfe von Attensitys patentierter NLP-Technologie können IT-Profis, Ingenieure, Entwickler oder Analysten Tonalität erkennen und entschlüsseln, genauso wie Kategorien, relevante Entitäten und Themen – trotz zahlreicher Variationen im grammatischen oder sprachlichen Ausdruck, darunter beispielsweise Emoticons, Synonyme und mehrdeutige Begriffe.

„Meinungen von Kunden, Feedback von Mitarbeitern, die Finanzmärkte – all das verändert sich dauernd. Unternehmen können nun mit diesem permanenten Wandel Schritt halten und direkt reagieren, indem sie Attensity Semantic Annotation in ihre Analyse-Applikationen integrieren“, erläutert Howard Lau, CEO von Attensity. „Das Attensity Semantic Annotation SDK ist so flexibel, dass Kunden in Echtzeit Business Intelligence erhalten und diese unmittelbar über ihre internen Systeme hinweg verfügbar machen können – mit bislang unerreichter Präzision und Leichtigkeit.“ 

 

Einfache Integration durch Java-Architektur
Attensity Semantic Annotation hilft allen Unternehmen, die große Textmengen verarbeiten müssen und ihr bisheriges Analyse-Tool weiter nutzen wollen. Das SDK wertet bestehende Tools durch seine NLP-Funktionalität auf und lässt sich einfach in einen Workflow integrieren. So können Unternehmen beispielsweise externe Informationsquellen wie Social Media und Newsseiten, aber auch interne Informationsquellen wie Kundenumfragen oder Anrufe beobachten und analysieren, um das Ohr am Markt und an den jeweiligen Zielgruppen zu behalten.

Trotz der hochentwickelten Technologie ist der Prozess selbst relativ einfach. Attensity Semantic Annotation basiert auf einer Java-Architektur und lässt sich deshalb leicht in eine Vielzahl von Systemen und Technologien integrieren. Damit werden Suchanfragen und Analysen ermöglicht, die weit über eine Stichwortsuche oder statistische Mustererkennung hinausgehen. Indem in der Analyse einerseits die linguistische Struktur von Wörtern, andererseits die Beziehung zwischen dem Subjekt, dem Prädikat und dem Objekt des Satzes berücksichtigt wird, kann Attensity Semantic Annotation Text „verstehen“ und so Tonalität, Themen und Aussagen präzise erkennen.

Weitere Vorteile von Attensity Semantic Annotation sind:

  • Annotationsergebnisse werden genutzt, damit relevante Themen leichter identifiziert sowie Anfragen unkompliziert erstellt und verfeinert werden können
  • sichere Vor-Ort-Installation mit einem Komplett-Paket für Integration, Set-Up und Betrieb
  • branchenspezifische Wissensbibliotheken
  • Unterstützung nativer und Client-Server-Konfigurationen
  • Sprachunterstützung für Englisch, Deutsch, Französisch, Spanisch, vereinfachtes Chinesisch (Mandarin) und Türkisch
  • Bestimmung der Dokumentensprache, der Sätze, der Tonalität und vieles mehr

 

Attensity

Attensity mit Sitz in Redwood City, Kalifornien, ist ein führender Lösungsanbieter für Customer Engagement und Business Intelligence durch Dynamic Data Discovery. Der Softwareanbieter zählt einige der weltweit größten 1.000 Unternehmen zu seinen Kunden. Attensity ist Pionier für die Verarbeitung natürlicher Sprache und Sentiment-Analyse. Mit dem Einsatz der integrierten Attensity-Lösungen können Unternehmen enorme Mengen strukturierter und unstrukturierter Daten interpretieren und sie „verstehen“. Mit diesen Informationen können sie ihren Kundenservice verbessern sowie geschäftsrelevante Informationen aus internen Datenquellen sowie Millionen Unterhaltungen im Social Web extrahieren und analysieren. Damit werden Unternehmen befähigt, das Kundenerlebnis zu verbessern, den Markenwert zu steuern, Umsätze zu steigern, Geschäftsrisiken zu minimieren und ihre Geschäftsstrategie zu prägen.

Zu den namhaften Kunden der Attensity Europe GmbH mit Sitz in Saarbrücken zählen unter anderem die Deutsche Telekom AG, Deutsche Postbank AG, Medion AG, Tchibo GmbH, Cosmos Versicherung AG und PayPal.

 

www.attensity.com
www.attensity.de
blog.attensity.com
@Attensity
@Attensityeurope
facebook.com/Attensity

Pressekontakt:

Jutta Lorberg
BSK Becker+Schreiner Kommunikation GmbH
Tel.: +49 (0) 2154 8122-22
lorberg@kommunikation-bsk.de

 

 

With Semantic Annotation Any Enterprise Application Can Now Gain Valuable Insights from Large Volumes of Unstructured Text with Unprecedented Speed and Accuracy

Redwood City, CA – February 26, 2015 - Attensity (@Attensity), a leading provider of solutions to surface business intelligence through real-time discovery, today announced Attensity’s Semantic Annotation combined with its Software Development Kit (SDK). This sophisticated parsing engine is designed to integrate into existing enterprise systems to automatically and intelligently extract highly accurate real-time insights from large volumes of disparate data. This technology delivers sophisticated concept analysis and discovery based upon ideas present in common language, as opposed to relying on traditional keyword approaches that require the presence of specific words. That makes it possible to uncover formerly unknown themes, relationships, and context in massive data sets and gather new insights into trends, challenges and business opportunities.

By rapidly parsing large amounts of unstructured text from any type of document provided – a task that would take humans hundreds, if not thousands, of man-hours – Attensity’s Semantic Annotation SDK provides a myriad of actionable insights, making filtering, querying and discovery easier than ever before. Through the use of Attensity’s patented Natural Language Processing (NLP) technology, IT professionals, engineers, developers or analysts can decipher and surface sentiment, categories, relevant entities and “themes,” despite variations in grammatical or linguistic expression, including emoticons, synonyms and polysemys.

“Consumer sentiment, employee morale, and financial markets are constantly in motion. With Attensity's Semantic Annotation, companies’ enterprise analytic tools can now keep pace with the flow and respond immediately,” said Howard Lau, CEO of Attensity. “The flexibility of Attensity’s Semantic Annotation SDK enables customers to discover accurate business intelligence insights rapidly and in real-time, making them promptly available across internal systems with unprecedented accuracy and ease.”

Attensity’s Semantic Annotation helps any company that handles massive amounts of data, who do not wish to deviate from using their own enterprise analytics tools. For example, because the SDK can easily integrate into a workflow to provide NLP mark-up to current tools, an enterprise could use Attensity’s Semantic Annotation to monitor external information, such as social and news media, as well as internal information, like customer surveys or calls, in order to keep a pulse on the market and audiences.

While the technology is highly sophisticated, the process itself is quite simple. Attensity’s Semantic Annotation Java-based architecture allows it to easily integrate with a myriad of systems and core technologies to enable search beyond just relevant keywords or statistical patterns. By combining and analyzing the linguistic structure of words and the relationship between a sentence’s subject, action and object, Attensity’s Semantic Annotation “reads” text to recognize sentiment and themes. 

Additional benefits of Attensity’s Semantic Annotation include:

  • Annotation Results Set makes filtering/querying easier thanks to already-connected data model
  • Secure, on-premise deployment use via a bundled platform
  • Industry-specific domain-based libraries
  • Supports native and client-server configurations
  • Ability to act on text in any document provided
  • Language support for English, German, French, Spanish, simplified Chinese (Mandarin), and Turkish
  • Analysis of annotations to measure document language, sentences, sentiment and more

For additional information on Attensity’s Semantic Annotation SDK, contact sales@attensity.com

With Over 550M Data Sources, Alliance Provides Unparalleled Monitoring and Analysis of Digital Content, News and Social Media
 

Redwood City, CA –December  9, 2014 - Attensity (@Attensity), the leading provider of solutions to surface business intelligence through real-time discovery, today announced an alliance withMoreover Technologies, Inc.(#moreover), a leading global content delivery service. As a result, Attensity extends its lead over other competitors in the space for what was already the most comprehensive sentiment analysis suite of products. With more than 550 million data sources, including social media, forums, websites, blogs, newswires and more, Attensity helps businesses make faster, smarter and more informed business decisions.

“Through our alliance with Attensity, their customers now have direct access to more than 54,000 news sources, from four million editorially vetted sources, across 100+ countries,” said Mike Knox, Vice President, Moreover. “We’re excited that Attensity is fusing this with Web and social data so that companies can better gauge how their brand or product is perceived.”

Moreover (recently acquired by LexisNexis) provides Attensity direct access to its media management data through the Moreover API, enabling brands to aggregate vast amounts of web resources for real-time sentiment analytics to anticipate industry and consumer shifts. Attensity has incorporated Moreover’s Metabase of news sources into its Pipeline™ and recently updated Attensity Q™ solutions, as well as made it available for deep dive business intelligence analysis in Attensity Analyze™

“This integration with Moreover offers Attensity’s customers even greater depth and insight into dynamically changing sentiment from ever-changing sources,” added James Purchase, VP of Product Management at Attensity. “Business professionals now have access to the most complete picture of global news and events, together with the ability to discover how these events impact their business.”

Attensity’s solutions help brands dynamically discover trends and perform analytics across a vast array of social media feeds, forums, websites and blogs. By integrating Moreover’s news sources across its solution suite, Attensity has significantly enhanced the volume of real-time content so that its customers can stay ahead of emerging trends, threats and opportunities.

Real-Time Trend-Discovery Solution Attensity Q Takes Silver in Enterprise Category

Redwood City, CA – Dec. 3, 2014 – Attensity Q™ by Attensity, the leading provider of solutions to surface business intelligence through real-time discovery, has been named an Enterprise silver winner in the Best in Biz Awards 2014, the only independent business awards program judged by members of the press and industry analysts.
 
Attensity Q, the Company’s newest streaming analytics solution, provides a self-service topic creator with automatic profiling and discovery of unknown and emerging business themes, accessible Natural Language Processing (NLP), customizable topic and vocabulary creation, spam filters and metrics for competitive customer-experience insights. Companies use Attensity Q as a strategic tool for contextualizing online chatter and communications to discover emerging trends and market shifts in real-time.
 
Best in Biz Awards’ fourth annual North American program was its most competitive yet. As in previous years, the program in North America featured a large and distinguished judging panel comprised of members of the media who reviewed and scored the hundreds of award nominations. More than 550 award nominations were received this year in a variety of company, executive, team and product focused categories. Nominations were fielded from public and private companies of all sizes, from virtually every major industry and region in the U.S. and Canada.
 
“The companies presented to me appear, each in their own way, poised to carve out market share and positions in new industries, and I want to congratulate each of the affiliated executives,” said Jonathan Marino, TheDeal.com.
 
Best in Biz Awards 2014 honors were presented in 60 categories, including Company of the Year, Fastest-Growing Company of the Year, Most Innovative Company of the Year, Best Place to Work, Technology Department of the Year, Executive of the Year, Most Innovative Product of the Year, Best New Product of the Year, PR Campaign of the Year and Website of the Year.
 
“Our thanks to the Best in Biz 2014 judging panel for this prestigious award,” said Howard Lau, Chairman and CEO of Attensity. “On behalf of Attensity, we are honored to receive a silver in the enterprise category, and are thrilled at the industry recognition of our efforts to provide our customers with proactive, open-ended, NLP queries and searches that reveal real-time, dynamic results.”
 
Winners of Best in Biz Awards 2014 were determined based on scoring from an independent panel of 53 judges from highly recognized newspapers, business, consumer and technology publications, radio outlets, and analyst firms. In addition to the numerous judges returning from previous panels, this year’s 53-person judging panel included several worthy additions to this high-profile group. The panel included contributors to AdWeek, American Banker, Android Central, Atlanta Tribune, Boston.com, Buffalo News, Business News Daily, Chip Design Magazine, Computerworld, Connecting Women Radio, Consumer Affairs, Crain’s New York Business, CRN, Detroit Free Press, Digital Trends, ECT News Network, Entrepreneur, eWeek Channel Insider, Fierce Online Video, IDB Ventures, IEEE Institute, Inc. Magazine, InfoRisk Today, Information Week, Journal Times, King Features Syndicate, L.A. Biz, Lab Reviews, Law Technology News, Marketing Profs, MediaPost, Miami Herald, Motley Fool, New York Observer, NorthBay Biz, PC Magazine, peHUB, Phoenix Business Journal, Quad-City Times, San Jose Mercury News, Silicon Valley Business Journal, Small Business Digest, Tech Cocktail, Tech-Gaming, TheDeal.com, Upstart Business Journal, Venture Capital Journal, Wired, Xconomy and ZDNet.
 
For a full list of gold, silver and bronze winners in Best in Biz Awards 2014, visit: http://www.bestinbizawards.com/2014-winners.

 

  • Erste Textanalyse-Lösung weltweit mit exaktem Erkennen tonaler Aussagen in türkischsprachigen Texten
  • Präzise Analyse von Kundenäußerungen in Social-Media-Beiträgen
  • Wettbewerbsentscheidende Informationen über Image, Marke, Produkte, Dienstleistungen und Kundenservice für den türkischsprachigen Markt


Redwood City / Saarbrücken, 19. November 2014 – Attensity Analyze™ analysiert jetzt auch in türkischer Sprache verfasste Texte wie E-Mails, Notizen, Umfragen, CRM-Einträge, Blog- oder Forenbeiträgen und Äußerungen im Social Web wie Tweets und Facebook-Posts. Damit ist Attensity weltweit der erste und einzige Anbieter, dessen Textanalyse-Lösung tonale Aussagen in Texten auf Türkisch präzise erkennen und verstehen kann und damit Einblicke in Kundenmeinungen und Wünsche für den türkischsprachigen Markt ermöglicht.

Diese sehr hohe Qualität ermöglicht die patentierte Sprachverarbeitungstechnologie von  Attensity (@Attensityeurope), dem führenden Lösungsanbieter für Business Intelligence durch Echtzeit-Analysen. Unternehmen können mit Attensity Analyze aus den Äußerungen von Kunden geschäftsrelevante Informationen gewinnen, mit denen sie ihre Geschäftsprozesse verbessern können. Die Erkenntnisse können sie vielfältig nutzen, beispielsweise um eine Marketingkampagne zielgruppengerecht zu lancieren, neue Produkte entsprechend den Kundenwünschen zu entwickeln, den Kundenservice zu optimieren oder das Unternehmensimage positiv zu verändern. So stärken Unternehmen entscheidend ihre Wettbewerbsposition.

Analyse-Start innerhalb weniger Minuten

Durch die intuitiv gestaltete Benutzeroberfläche und die vorkonfigurierten Dashboards können bereits innerhalb weniger Minuten Analysen durchgeführt werden. Das Analyse-Tool bietet Out-of-the-Box-Reports. Unternehmen erkennen so schnell und einfach, wie zufrieden Kunden sind, was ihnen an Produkten und Dienstleistungen gefällt oder missfällt, welche Themen für den Kundenservice relevant sind beziehungsweise werden, ob Kunden den Anbieter wechseln wollen, welche Trends sich abzeichnen, ob sich Shitstorms abzeichnen und vieles mehr. Attensitys Analyze ist auch verfügbar für die Sprachen Deutsch, Englisch, Französisch, Spanisch und Chinesisch.

„Die türkische Sprache ist aufgrund ihrer ausgesprochen hohen Komplexität eine sehr große Herausforderung für Text-Analytics und Social-Analytics. Aber Attensity ist der Durchbruch gelungen. Denn mit unserer patentierten Sprachverarbeitung können wir als einziger Anbieter weltweit die Informationen auf Türkisch mit dem notwendigen tiefen Sprachverständnis analysieren und damit Unternehmen wettbewerbsentscheidende Vorteile bieten“, sagt Thomas Dreikauss, Geschäftsführer Attensity Europe GmbH.

 

Über Attensity

Attensity mit Sitz in Redwood City, Kalifornien, ist ein führender Anbieter von Unternehmenslösungen für kontextbezogene Datenanalysen. Der Softwareanbieter für Customer Engagement und Social Analytics zählt einige der weltweit größten 1000 Unternehmen zu seinen Kunden. Attensity ist Pionier für die Verarbeitung natürlicher Sprache und Sentiment-Analyse. Mit dem Einsatz der integrierten Attensity-Lösungen können Konzerne enorme Mengen strukturierter und unstrukturierter Daten interpretieren und sie „verstehen“. Unternehmen können so ihren Kundenservice verbessern sowie geschäftsrelevante Informationen aus interne Datenquellen sowie Millionen Unterhaltungen im Social Web extrahieren und analysieren. Damit werden Unternehmen befähigt, das Kundenerlebnis zu verbessern, den Markenwert zu steuern, Umsätze zu steigern, Geschäftsrisiken zu minimieren und ihre Geschäftsstrategie zu prägen.

Zu den namhaften Kunden der Attensity Europe GmbH mit Sitz in Saarbrücken zählen unter anderem die Deutsche Telekom AG, Deutsche Postbank AG, Medion AG, Tchibo GmbH, Cosmos Versicherung AG und PayPal.

www.attensity.com
www.attensity.de
blog.attensity.com
@Attensity
@Attensityeurope
facebook.com/Attensity

 

Pressekontakt:

Rita Syre
BSK Becker+Schreiner Kommunikation GmbH
Tel.: +49 (0) 2154 8122-0
attensity@kommunikation-bsk.de

Attensity Q drives proactive discovery by detecting emerging themes in data, as well as automatically composing and filtering queries and detecting spam

Redwood City, CA – November 13, 2014 - Attensity (@Attensity), the leading provider of solutions to surface business intelligence through real-time discovery, today announced enhancements to its award winning Attensity Q™ solution. The new features enable automatic profiling and detection of the ‘unknowns’ and emerging themes in real-time data. Attensity Q proactively constructs context, customizes topic and vocabulary creation, and filters out spam to provide insight into trends and themes that can be turned into competitive advantage.

“Attensity Q offers brands and organizations an ‘early warning system’ for emerging trends and market shifts so that companies can stay ahead of events,” says James Purchase, VP, Product Management at Attensity. “Attensity Q is one of the key building blocks of Attensity’s platform that delivers an increased range of discovery and intelligence to help businesses drill down and understand the constantly changing social landscape.”

One of the challenges companies face is knowing what actionable insights they can distill from the massive amounts of data ‘noise’ they receive. The new Attensity Q addresses this by automatically surfacing emerging themes, trends, anomalies and events around a main topic by allowing organizations see the context within online conversations and what lies beyond the limits of one-dimensional metrics.

The new release also makes it easier to incorporate dynamic historical analysis as well as build the most accurate vocabularies and brand-unique terms into queries. Equipped with Sentiment Analysis, Trend Analysis, Influencer Analysis, Geo-Spatial Analysis, Topic-Based Analysis and Discovery, Attensity Q helps companies identify and anticipate challenges before they become issues.

“Analytical monitoring tools typically look for what they’re told to find, thereby potentially missing important data,” added Purchase. “By analyzing the conversation thread emerging from a topic, organizations are able to better understand conversations beyond simplistic keywords and see the larger implications for them and their markets.”

Availability
The latest Attensity Q enhancements will be rolled out in the upcoming weeks. For additional information, contact sales@attensity.com

Attensity to host live, online discussion probing the transformative power of real-time ‘Voice of the Customer’ listening and sentiment analytics for the enterprise

When: Wednesday, October 23, 2014 at 11am PDT / 2pm EDT

What: Social remains by far the most popular source fueling analytics for real-time, advanced insights into customers’ wants, needs and demands; yet many companies remain stuck in a stagnant cycle of unconscious “buzz monitoring.” By expanding social analytics initiatives to deeply observe, examine and understand the unknown,mission-critical insights customers offer, enterprises can transform the ways that they operate – for the better. Attensity will host an online discussion to discuss this and probe the advanced social analytics needs of the enterprise with the objective of discovering environmental, customer and organizational opportunities that can shape enterprise-wide implementation strategies. The discussion will address the needs of organizations to make sense of the vast amounts of social, web and application data available.

Topics Covered:

  • The driving forces influencing the growth of content and social analytics
  • How real-time NLP analytics can present and answer mission-critical questions the organization may not have asked – or know to ask
  • The benefits of discovering unknown threats as well as opportunities
  • How to analyze customer sentiment to drive critical business decisions

Who Should Attend: CEOs, CMOs, marketing / advertising / public relations (VP, Director, Manager) and IT professionals

Who: Attensity is the leading provider of integrated, real-time solutions that blend multi-channel Voice of the Customer (VoC) analytics for enterprise listening needs. Attensity’s technology is designed to contextualize, organize and surface customer-centric data from deep analysis of social and non-social channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better understand and respond to the needs of their customers. For more information visit: www.attensity.com

Presenter: Alice Goldstein, Senior Manager of Product Marketing, Attensity

Register Online

Media Contact:
Jamie Larson Camargo
Consort Partners for Attensity
Phone: 512.296.9611
Email: attensity@consortpartners.com 

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