Products

Attensity’s Social Analytics Suite

Attensity’s industry leading suite of social analytics and engagement applications is built on our world-class text analytics platform and offers organizations the key capabilities they need to leverage customer conversations as a business asset.

• Attensity Command Center goes beyond social media monitoring to deliver real-time social analytics in a Command Center view that tells you at a glance what customers are saying right now about your company, products and brands.
• Attensity Analyze is the industry’s most powerful and accurate sentiment analytics solution that allows organizations to easily extract insights from customer conversations from a variety of social, online and internal sources to help you better listen to and understand the voice of your customers.
• Attensity Respond closes the loop by enabling social media teams and customer service organizations to proactively engage with customers on any social network from a single user interface. Users can organize conversations into queues based on the content of the message, then route them to the right individual to respond.