Presentations

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Social Sentiment Analytics – How Does it Make You Feel?

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Accuracy Matters – Using Text Analytics to Drive the Cisco Customer Experience

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Real-World Challenges of Real-Time Social Analytics

PDF / MP3

Case Study: Using Social Media and Text Analytics to Improve the Neiman Marcus Customer Experience

MP3

End User Perspective Panel — Text Analytics Summit West (MP3)

MP3

Technology Insiders’ Panel — Ian Hersey, Chief Technology Officer, Attensity (MP3)

SLIDESHARE

The Future of Text Analytics

VIDEO

Introducing Text Analytics 101 SERIES

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Opinion Insights Walkthrough

PDF

Social Media Monitoring And Measurement: A Primer

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Attensity eBook

Make the Voice Of The Customer Your Business Asset

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