The Attensity Services and Support organization is your partner in your LARA assessment and implementation for superior Customer Experience Management.
We can not only help you transform your unstructured data sets into business-value drivers but also make your customer service operations more efficient in the process. The Attensity team brings extensive product knowledge and years of hands-on best-practice expertise to each customer engagement. Put our combined planning, project management, deployments and integration prowess to work in your organization, providing you with sound business strategy, and more importantly, an effective implementation that produces enhanced service-delivery.
- Jointly analyze your multichannel service, research and analytics needs today and in the future
- Devise an actionable roadmap and timeline
- Create a tailored business design and technical solution
- Define an implementation to meet your needs
- Execute against the plan
- Provide project management, technical expertise, knowledge transfer and training as needed
- Services include software deployment, systems integration, system upgrades, program management and more
- Receive these services for on-site installation and for our hosted solutions.
We support the entire life cycle of your installation with our highly motivated and professional experts.
Our Professional Services organization is your partner for development, delivery and integration services.
Our Education Services provide an extensive selection of flexible training scenarios to meet your business objectives and specific learning needs.
The Attensity Support group ensures smooth operation and up-time to serve your customer.