Attensity Fraud Detection

Fraud is a pervasive problem across industries and within businesses. With the increase in identity theft, credit card fraud and claims fraud, businesses are putting a stronger emphasis on fraud detection and prevention processes and technologies. The Attensity solution for fraud detection accurately extracts, transforms and analyzes text that contains information and clues about potentially suspicious activity. Information resident in call center notes, claim reports, customer records and requests is fused with structured data and analyzed in order to trigger alerts to business users and risk investigators notifying them of the suspicious behavior.

Features

• Patented Extraction Engines extract facts from customer service and call center notes, claim forms and other documents providing the who, what, where, when, why and how
• Discovery applications enable investigators to dig through newly structured text to find issues without having to define them prior to discovery
• Analytic applications look across text to uncover trends and issues
• Alerts let employees and investigators know when fraudulent patterns arise

Benefits

• Identify suspicious activity faster and more accurately so that enterprises can take appropriate actions earlier, more confidently and with less risk and expense
• Shorten the time and reduce the costs of investigating and reporting fraudulent activity
• Reduce the time and increase the accuracy of investigations which eliminates re-reviews saving significant costs
• Allow investigators to focus on detecting and reporting on issues versus spending long hours reading documents which are sometimes not relevant to detecting fraud